What if my Order was Stolen?Updated 5 months ago

If your tracking shows delivered and you can’t find your package, I am truly sorry. I know how frustrating that can be, and we do everything we can to get your order safely from our door to yours.

Once a package is marked as delivered by USPS, it’s considered outside of our control. If you believe your mail was stolen or your mailbox was damaged, we recommend contacting your local USPS branch as soon as possible and filing a police report. Mail theft is taken seriously and is considered a federal offense.

As a small business, we unfortunately aren’t able to replace or refund orders that are stolen after delivery. That said, we’re still happy to help however we can by providing tracking details, delivery confirmation, or any documentation you may need for a report.

If you think your package may have been misdelivered or marked as delivered in error, contact your local USPS office with your tracking number first. If they’re unable to help, please reach out to our support team by clicking here or by e-mailing us at support [at] somegoodapparel [dot] com.

We’ll do everything within our power to assist.