Help! My Order Hasn't Arrived.Updated 5 months ago

If your order is marked as Shipped but hasn’t arrived yet, start by checking your tracking number.

It will show an estimated delivery date. Emphasis on estimated.

Things like weather, carrier delays, and the occasional shipping gremlin can slow things down.

If your package is well past the expected delivery date, we recommend contacting your local USPS branch with your tracking number. They can see more detailed scan info than we can (and sometimes even more than our local post office here in Tempe).

If USPS isn’t able to help and your order still hasn’t turned up, please reach out to our Support Team by e-mailing us at support [at] somegoodapparel [dot] com and we’ll do what we can to assist.

If your tracking shows Delivered, but you don’t have the package yet, check the FAQ above titled, “My tracking says delivered, but I don’t have my order” for the next steps.

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TL;DR:
Check tracking → wait a bit → ask USPS → then loop us in. If it says “Delivered,” jump to the FAQ above.